FinanceFluency
Interviews
Standard Chartered logo

A London bank that barely banks in Britain. Almost everything it earns comes from Asia, Africa and the Middle East, and the spring week video interview opens by asking what excites you about the firm, so an answer that would read identically for Barclays fails at the first question. Four questions, reported as the same four every time.

Practise this setSame graded video mock — recorded on your device

About Standard Chartered

A British bank that does almost no business in Britain. Formed in 1969 from the merger of the Standard Bank of British South Africa and the Chartered Bank of India, Australia and China, it is headquartered in London and listed in both London and Hong Kong, but it earns the overwhelming majority of its income in Asia, Africa and the Middle East and has no UK high street presence. That footprint is the firm: it exists to bank trade and capital moving between those regions, which is a genuinely different business from the UK banks it sits beside in the FTSE.

Formed
1969, from two colonial-era banks
Headquarters
London
Listed
London and Hong Kong
Where it earns
Asia, Africa and the Middle East
Markets
Present in over 50
UK retail
None, unlike every other UK-listed bank

Core values

Do the right thingNever settleBetter together

The process

  1. 1
    Application

    Online application to the spring week programme.

  2. 2
    Recorded video interviewConfirmed · 2027 cycle

    Four questions, reported as the same four for every applicant. The shape is unusual: only one asks for a past example. One is motivation, two are scenarios you are asked to respond to, and only the last is a conventional behavioural question. The second question comes with specific information about the team you are being asked to work with, so the setup matters as much as the question; read or listen to it properly rather than reaching for a prepared teamwork answer.

  3. 3
    Later stages

    We have not verified what follows the video interview for this cycle, so treat the four questions as the confirmed part of this page.

What Standard Chartered screens for

  • A reason for Standard Chartered that would not read identically for Barclays or HSBC
  • Using the specific detail you are given in a scenario rather than a generic answer
  • Judgment about when to tell a manager and when to go to a colleague first
  • Taking criticism without explaining why it was unfair
  • Awareness that the bank's business is Asia, Africa and the Middle East

The AI marks your answers against this emphasis — not just a generic rubric.

Confirmed · 2027 cycle4 questions

Four questions, and only one of them is a past example

Reported by a candidate who sat the 2027 spring week video interview and confirmed the same four come up every time. One caveat we would rather state than hide: these reached us as a written recollection rather than screenshots, so the substance of each question is confirmed and the exact phrasing is ours, which is why all four carry a wording badge. Prepare the substance, not the words. The thing to notice is the shape of the set. Most video interviews are four behavioural questions; this is one motivation question, two scenarios where you are asked what you would do, and one behavioural. That means rehearsed stories only help you on the last one, and the middle two are marked on judgment. Question two in particular hands you specific information about the team before asking what you would do, so the detail in the setup is the question; an answer that could have been given before hearing it will score badly.

Spring week video interview4 questions
  • Q1 of 4 Always this question Wording recalled, not verbatim

    What is it about Standard Chartered that excites you and makes you want to work with us?

    HireVueSpring weekVery common
    Confirmed 2026–27
    What a strong answer covers ↓

    There is one fact that answers this question and almost nobody applying has it ready: Standard Chartered is headquartered and listed in London and earns almost nothing in Britain. It has no high street, no current accounts to switch to, no UK mortgage book. Its income comes from Asia, Africa and the Middle East, and the business is banking the trade and the capital moving between those regions. Build the answer on that and it cannot be copied into another application. The test to run on your own draft is to swap in Barclays or NatWest and see whether the sentence is still true; if it is, delete it. HSBC is the harder comparison because it also leans on Asia, so go one level deeper: name a market or a business of theirs you have actually read about, or a piece of their own research, or what drew you to the Africa and Middle East side where the overlap with HSBC is thinnest. Then answer the word excites, which is asking for something personal rather than analytical. A genuine link to those regions, through family, study, a market you follow or time spent there, is unusually strong here, and it is the one place where a personal reason is better evidence than a commercial one. Avoid culture, values, global network and opportunities to grow, which are true of every bank and therefore say nothing about this one.

    Practise this question
    Asked in a candidate's own 2027 assessment
  • Q2 of 4 Always this question Wording recalled, not verbatim

    What steps will you take to make sure that you all work together as a team? You are given specific information about the team before answering.

    HireVueSpring weekVery common
    Confirmed 2026–27
    What a strong answer covers ↓

    The setup is the question. Before this one you are handed specific information about the team, who is in it, what they are working on, where the friction is, and the marking is almost entirely about whether you used it. An answer that could have been delivered before you heard the brief will be obvious and will score badly, however well structured it is. So the discipline is simple: in your preparation minute, note the specifics and name them back, out loud, in your answer. If the brief mentions a person who is quiet, a split across time zones, a disagreement about direction or a tight deadline, every one of those is a prompt that wants a step attached to it. Then build the steps in a sensible order rather than listing virtues. Start by agreeing what finished actually looks like and who owns which part, because most team problems are ownership problems wearing another costume. Say where the work will live and how often you will check in, and keep that light rather than bureaucratic. Then attach a step to each specific friction the brief described. Finish with what you would do if somebody went quiet, which is the failure mode this question is really about, and the answer is that you go to them directly and early rather than waiting or going around them. Note the wording is you all work together, not how you would lead them, so avoid casting yourself as the person who took charge.

    Practise this question
    Asked in a candidate's own 2027 assessment
  • Q3 of 4 Always this question Wording recalled, not verbatim

    Please outline how you would respond in this situation: a report needs to be submitted, one employee has not submitted their part on time, and your own manager has emailed you saying you need to send the report in.

    HireVueSpring weekVery common
    Confirmed 2026–27
    What a strong answer covers ↓

    Three pressures arrive at once and the marks are in the order you handle them, not in solving it heroically. Go to the colleague first, immediately and directly, because you cannot plan around a gap until you know what it is: people miss deadlines because they are stuck, because they are ill, because they sent it to the wrong place, or because they did not know it was theirs, and those four lead to four different responses. Ask what is outstanding and when it can realistically be with you. Second, work out what the report is actually for and what you can submit without them, because a report that is useful at ninety per cent on time usually beats a complete one that is late, while a report whose missing section is the whole point does not. Third, and this is the step that separates the answer, reply to your manager quickly with where things stand and what you are doing about it. The worst outcome in this scenario is not a late report, it is your manager hearing nothing and discovering the problem themselves. A short, factual update with a time attached buys you almost everything. Two things to avoid. Do not say you would simply write their section yourself, which hides a real problem and does not scale. And do not escalate over their head as a first move, which reads as someone with no judgment about proportion. Escalating comes later, if it is still missing after you have asked, and then you say so plainly rather than as a complaint.

    Practise this question
    Asked in a candidate's own 2027 assessment
  • Q4 of 4 Always this question Wording recalled, not verbatim

    Can you describe a time when someone gave you feedback you did not expect, or that was challenging to hear?

    HireVueSpring weekVery common
    Confirmed 2026–27
    What a strong answer covers ↓

    The only question in the set that wants a story from your past, so this is where a prepared example earns its keep. Two qualifiers are offered, unexpected or hard to hear, and you only need one, but whichever you pick has to be real: feedback you agreed with instantly proves nothing about how you take it. Unexpected is the more interesting route and the less used one, because it lets you talk about being genuinely blindsided, which is more revealing than being told something you already half knew. Name who gave it and what they said, as close to their words as you can manage, because paraphrasing it into something gentle drains the whole story. Then your response, where most answers go soft. Resist the urge to explain why the feedback was a bit unfair or why they had misread the situation; that is the single most common failure here and it reads as not having taken it at all. Say what you actually did, including the uncomfortable part if there was one, such as going back to ask what good would have looked like, or redoing work you had already called finished. Then what changed, and ideally how you know it changed, which usually means the same person noticing a difference later. Avoid the example chosen to flatter you, because being told you work too hard or care too much is not feedback and everyone on the panel has heard it.

    Practise this question
    Asked in a candidate's own 2027 assessment

Interviewed at Standard Chartered recently?

Tell us what you were asked and we’ll add it here for the next candidate.

Report a question